Holsten Group (“we,” “us,” or “our”) operates the website holstengroup.co.uk (the “Site”). This privacy policy explains how we collect, use, and protect your personal information when you visit our Site. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Name, email address, postal address, phone number, and any other information you provide when contacting us.
• Usage Data: Information about how you use our website, including IP address, browser type, browsing behaviour, and referring URLs.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Operate and Maintain the Site: Ensuring our Site functions properly and is accessible to users.
• To Improve Our Services: Understanding how users interact with our Site to enhance the user experience.
• To Communicate with You: Responding to inquiries, providing customer support, and sending updates or important information about our services.
• To Comply with Legal Obligations: Processing data where we have a legal obligation to do so, such as maintaining records for tax purposes.

 

3. Sharing Your Information

We do not share your personal information with third parties except:

• With Service Providers: Who assist us in operating the Site or conducting our business, provided that these parties agree to keep your information confidential.
• For Legal Compliance: If required by law or to protect the rights, property, or safety of Holsten Group, our customers, or others.

 

4. Data Security

We take reasonable measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information transmitted via the Site.

5. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request correction of any information you believe is inaccurate.
• The Right to Erasure: You have the right to request that we delete your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: